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Players rushing to redeem a PS Now or PS Plus code before the new PlayStation Plus tiers begin in May/June are finding they’re not able to redeem them after Sony’s servers seemingly became overwhelmed and many face server issues. Some players can redeem their codes, others cannot, and some can’t even gain access to the subscription section of the Playstation Store website.
Why can’t I redeem my PS Plus code?
Those trying to redeem pre-paid Playstation Plus codes are getting an error that says: “The prepaid card could not be redeemed. Please try again later.” This is most likely due to an error with Sony’s PlayStation servers as people try to cash in on the PS Plus Premium upgrade they will receive if they have both PS Plus and PS Now active at the time the new PS Plus tiers are introduced. It is unlikely to be an intentional move from Sony to block their redemption, especially as players can still purchase 1 month, 3 month, and 12 month PS Plus subscriptions from the Playstation Store. Sony is yet to acknowledge any of the PS Plus code server issues but we’re expecting the servers to be fixed soon.
Players were initially having problems redeeming Playstation Now codes as well, but many users on ResetEra are reporting that their codes have since been redeemed and the membership added to their account as usual. Those wanting to activate or extend a PS Now membership in time to make use of the upgrade will need to source a code from a retailer. Sony has now removed the option to purchase all lengths of PS Now memberships from the Playstation Store.
In other news, Playstation Now is reportedly losing more than 50 games throughout May in preparation for the switch over to the new PS Plus tiers. More games are expected to be added to the list as the month progresses. Elsewhere, the Japanese island of Tsushima is preparing to sell official Ghost of Tsushima merchandise to visitors.