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One of Helldivers 2’s more unique features is the presence of a human Game Master who orchestrates its galaxy-spanning war. However, it seems to be a challenging job, as Arrowhead Game Studios needed to deploy “emergency” assistance to cope with the game’s massive player base.
Last week, Arrowhead revealed that it employs a Game Master named Joel to oversee Helldivers 2’s galactic war. His role resembles a D&D Dungeon Master, crafting the story around the players’ actions. However, DMing for half a million players is a tall order. As GamesRadar reported, Arrowhead’s community manager, Baskinator, said the studio had to dispatch additional personnel to help manage the workload.
“Sounds incredibly daunting when you have to juggle the expectations set by the roadmap/dev studio vs what the 500K+ active players want and do,” said one Discord user. “Yes, absolutely,” Baskinator responded. “That’s why we have done an emergency expansion to the GM’s team. He’s only one guy, and he was just not sleeping. I remember over the launch weekend, he was sending me messages at 4 AM because we were the only ones still awake.”
Helldiver’s 2 was a much bigger hit than either Arrowhead or Sony expected and suffered from overcrowded servers at launch. Given that, it’s unsurprising that the game’s DM was swamped in the days following release.
“Unfortunately, our scope was much narrower at launch,” the community manager explained. “We expected fewer players and easier means and methods of communication.”
As for the specifics of how Helldivers 2’s GM system works, Arrowhead hasn’t gone into too much detail. However, Baskinator said her job includes relaying player feedback to Joel and his team. The community manager also mentioned plans to give “deep dives” into the GM system. This includes letting Joel address the community directly.